Estebyan is a complete and cost effective solutions for any enterprise that values customer’s feedback.
It is very much worth to drive your business based on your client’s views and feedback.
Estebyan transforms raw data into meaningful inputs for the top management in critical decision making.
Tracking survey and feedback can be a complex and a time consuming process with changing questionnaires,feedback and survey campaigns .Estebyan provides the capability of defining survey and feedback questions on the fly to publish in various forms and delivery options.
Actionable insight (Data,Info,Knowledge,Wisdom).Transforming data into wisdom isthe art of science which gives in-depth understanding of end results of your products and services.
Estebyan provides SLA on the collected survey and feedbacks .
Estebyan provides end to end management of survey and feedback from the integration of the many data collection devices,to the complete automation of survey and feedback system.
The data collected through various data collection points and modes are subjected to go through analysis prior to reporting and statistical presentation.
The system is able to spot the trend or pattern with various parameters.
The system is able to create,assign and follow-up task based on the priority and pressing need requirements from the reports and statistics.
Management and decision makers will be able to have a tangible data for the decision making.
Key Features
Bilingual-English/Arabic
Auto schedule of survey
Manage data collection device from anywhere.
Email/SMS notification.
Data analysis.
Comparison of surveys.
Task management and follw-up.
Extensive dashboard reports.
Graphical reports.
User defined reports.
High end security.
Data archive.
Integration with intranet and internet.
Extensible to kiosk,Digital Signage,Onine Portal,Apple App Store,Google Play Store,Pre-Printed Questionnaires, Social Media.